Cookie Policy

1. What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners.

Cookies can be categorized as:

• Session Cookies: Temporary cookies that are erased when you close your browser
• Persistent Cookies: Cookies that remain on your device for a set period
• First-Party Cookies: Cookies set by the website you're visiting
• Third-Party Cookies: Cookies set by external services (like analytics or advertising)

2. How We Use Cookies

We use cookies for various purposes to enhance your experience and improve our services:

3. Specific Cookies We Use

Essential Cookies

• Authentication Cookies: Keep you logged in to your account
• Security Cookies: Protect against fraud and attacks
• Load Balancing Cookies: Ensure stable website performance

Analytics Cookies

• Google Analytics: Track website traffic and user behavior
• Hotjar: Record user sessions and generate heatmaps
• Mixpanel: Track user interactions and feature usage

Functional Cookies

• Preference Cookies: Remember your settings and choices
• Language Cookies: Store your preferred language
• Theme Cookies: Remember your visual preferences

4. Third-Party Cookies

We may use third-party services that set their own cookies. These include:

• Payment Processors: Stripe, PayPal (for transaction processing)
• Email Services: Mailchimp, ConvertKit (for newsletter subscriptions)
• Social Media: Facebook, Twitter, LinkedIn (for sharing and analytics)
• Customer Support: Intercom, Zendesk (for chat and support)

Please review the privacy policies of these third-party services for more information about their cookie practices.

5. Managing Your Cookie Preferences

You have several options for managing cookies:

Browser Settings

Most web browsers allow you to:

• View all cookies stored on your device
• Delete specific cookies
• Block all cookies
• Block third-party cookies
• Clear cookies when you close your browser

Cookie Consent Banner

When you first visit our website, you'll see a cookie consent banner where you can:

• Accept all cookies
• Reject non-essential cookies
• Customize your cookie preferences

Cookie Preferences

You can update your cookie preferences at any time by:

• Clicking the "Cookie Settings" link in our footer
• Adjusting your browser settings
• Contacting our support team

6. Cookie Duration

Different types of cookies have different lifespans:

• Session Cookies: Deleted when you close your browser
• Persistent Cookies: Typically expire after 30 days to 2 years
• Authentication Cookies: Usually expire after 7-30 days
• Analytics Cookies: Generally expire after 2 years

7. Your Rights Regarding Cookies

Depending on your location, you may have the following rights:

• Right to Consent: Choose which cookies to accept
• Right to Withdraw: Change your cookie preferences at any time
• Right to Information: Know what cookies are being used and why
• Right to Object: Opt out of certain types of cookies

8. Impact of Disabling Cookies

If you choose to disable cookies, some features of our website may not work properly:

• You may need to log in more frequently
• Personalized content may not display correctly
• Some interactive features may be limited
• Analytics and reporting may be less accurate

However, our website will still function with essential cookies disabled.

9. Children and Cookies

Our website is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

10. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices, technology, or legal requirements. We will notify you of any significant changes by posting the updated policy on our website and updating the "Last Updated" date.

11. Contact Information

If you have any questions about this Cookie Policy or our use of cookies, please contact us:

• Email: businessfawcett@gmail.com
• Phone: (801) 500-2924
• Address: San Francisco, CA