Terms of Service

1. Acceptance of Terms

By accessing and using Nexus AI Solutions' services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

These terms apply to all users of our services, including without limitation users who are browsers, vendors, customers, merchants, and/or content contributors.

2. Description of Services

Nexus AI Solutions provides artificial intelligence solutions and services, including but not limited to:

AI Call Secretary - Automated call management and scheduling
AI Content Creator - Content generation and marketing automation
AI Analytics Pro - Business intelligence and data analytics
AI Customer Support - Intelligent customer service solutions
AI Marketing Assistant - Marketing automation and optimization
AI Data Security - Cybersecurity and threat detection

We reserve the right to modify, suspend, or discontinue any service at any time without notice.

3. User Accounts

3.1 Registration

To access certain features of our services, you must register for an account. When registering, you agree to:

Provide accurate, current, and complete information
Maintain and update your information promptly
Keep your password secure and confidential
Accept responsibility for all activities under your account

3.2 Account Security

You are responsible for maintaining the confidentiality of your account credentials. You agree to notify us immediately of any unauthorized use of your account.

We are not liable for any loss or damage arising from your failure to comply with this section.

4. Acceptable Use

You agree not to use our services to:

Violate any applicable laws or regulations
Infringe on intellectual property rights
Transmit harmful, offensive, or inappropriate content
Attempt to gain unauthorized access to our systems
Interfere with or disrupt our services
Use our services for fraudulent or illegal purposes
Spam or send unsolicited communications

5. Payment Terms

5.1 Pricing

Prices listed in USD unless otherwise stated
Founding customer pricing locked in permanently (where applicable)
We reserve the right to change prices with 30 days notice

5.2 Payment Method

We accept payments through various methods, including credit cards and online payment services. You agree to provide accurate payment information.

5.3 Taxes

You are responsible for all applicable taxes, levies, or duties associated with your purchase.

5.4 Late Payment

Accounts with overdue payments may be suspended until payment is received. A late fee of 1.5% per month (or maximum allowed by law) may be charged.

5.5 Auto-Renewal

Subscription plans automatically renew unless cancelled before the renewal date. You can cancel your subscription at any time through your account settings.

5.6 Refund Policy

Free Initial Consultation: No charge, no refund needed
Founding Customers: Contact us within 30 days for satisfaction guarantee
Subscription Services: Pro-rated refunds considered on case-by-case basis
Custom Projects: Refund terms specified in project agreement

To request a refund, contact myainexus@gmail.com with your account details, reason for refund request, and date of purchase.

6. Intellectual Property

6.1 Our Rights

All content, features, and functionality of our services are owned by Nexus AI Solutions and are protected by copyright, trademark, and other intellectual property laws.

6.2 Your Rights

You retain ownership of any content you submit to our services. By submitting content, you grant us a license to use, modify, and distribute such content for the purpose of providing our services.

6.3 Prohibited Use

You may not copy, modify, distribute, or create derivative works of our services without our express written permission.

7. Service Availability

We strive to maintain high availability of our services, but we do not guarantee that our services will be uninterrupted or error-free.

We may temporarily suspend or discontinue our services for maintenance, updates, or other reasons without notice.

We are not liable for any loss or damage resulting from service interruptions.

7.1 Service Level Commitments

Uptime Target: We aim for 99% monthly uptime for our services

Planned Maintenance: Scheduled maintenance announced 48 hours in advance
Emergency Maintenance: May occur without advance notice
Monitoring: 24/7 system monitoring and support

Note: The uptime target is a goal, not a guarantee. See Section 8 (Limitation of Liability) for remedies.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

8.1 Exclusion of Damages

NEXUS AI SOLUTIONS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO:

Loss of profits, revenue, or data
Business interruption
Loss of goodwill or reputation
Cost of substitute services

8.2 Cap on Liability

OUR TOTAL LIABILITY FOR ANY CLAIMS RELATING TO OUR SERVICES SHALL NOT EXCEED THE GREATER OF:

(a) The amount you paid for the services in the 12 months preceding the claim, OR
(b) $100 USD

8.3 Jurisdictional Exceptions

Some jurisdictions do not allow the exclusion or limitation of certain damages. In such jurisdictions, our liability is limited to the maximum extent permitted by law.

8.4 Essential Purpose

If the limited remedies provided herein fail of their essential purpose, you may have additional rights under applicable law.

9. Indemnification

You agree to indemnify and hold harmless Nexus AI Solutions, its officers, directors, employees, and agents from any claims, damages, or expenses arising from your use of our services or violation of these terms.

10. Termination

We may terminate or suspend your account and bar access to our services immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever.

Upon termination, your right to use the services will cease immediately.

11. Dispute Resolution

11.1 Informal Resolution

Before filing any formal claim, you agree to contact us at myainexus@gmail.com to attempt to resolve the dispute informally. We will attempt to resolve disputes within 30 days.

11.2 Small Claims Court

Either party may bring a claim in small claims court if it qualifies.

11.3 Class Action Waiver

TO THE EXTENT PERMITTED BY LAW, ALL CLAIMS MUST BE BROUGHT IN AN INDIVIDUAL CAPACITY, NOT AS A CLASS MEMBER IN ANY CLASS OR REPRESENTATIVE PROCEEDING.

12. Governing Law and Jurisdiction

12.1 Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the State of Utah, without regard to its conflict of law provisions.

12.2 Jurisdiction and Venue

Any disputes arising from these terms shall be resolved exclusively in the state or federal courts located in United States, Utah. You consent to the personal jurisdiction of such courts.

13. Changes to Terms

13.1 Modification Rights

We reserve the right to modify these Terms of Service at any time.

13.2 Notification of Changes

We will notify you of material changes by:

Displaying a banner on our website for 30 days
Email notification (if we have your email address)
Updating the "Last Updated" date

13.3 Acceptance of Changes

Your continued use of our services after changes are posted constitutes acceptance of the new terms.

13.4 Right to Terminate

If you do not agree with any changes, you may terminate your account before the changes take effect.

14. Data Protection and Privacy

Your use of our services is also governed by our Privacy Policy and Cookie Policy, which are incorporated into these Terms by reference.

We collect, use, and protect your personal information in accordance with applicable data protection laws, including GDPR and CCPA.

For detailed information about our data practices, please review our:

15. Warranties and Disclaimers

15.1 AS IS Basis

OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

15.2 No Guarantee of Results

We do not warrant that:

Our services will meet your specific requirements
Our services will be uninterrupted, timely, secure, or error-free
Results from using our services will be accurate or reliable
Any errors in our services will be corrected

15.3 Third-Party Services

Our services may integrate with third-party services. We are not responsible for the availability, accuracy, or content of third-party services.

16. Export Compliance

You agree to comply with all applicable export and import control laws and regulations, including those of the United States.

You represent that you are not:

Located in a country subject to U.S. government embargo
Listed on any U.S. government list of prohibited or restricted parties
Subject to any restrictions that would prohibit your use of our services

17. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that these Terms will otherwise remain in full force and effect.

18. Entire Agreement

These Terms of Service, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and Nexus AI Solutions regarding your use of our services.

These terms supersede any prior agreements or understandings, whether written or oral, regarding the subject matter herein.

19. Assignment

You may not assign or transfer these Terms or your rights hereunder without our prior written consent.

We may assign these Terms without restriction, including to any affiliate or in connection with a merger, acquisition, or sale of assets.

20. Force Majeure

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to:

Acts of God, natural disasters, or severe weather
War, terrorism, or civil unrest
Government actions or restrictions
Internet or telecommunications failures
Cybersecurity incidents affecting third-party infrastructure

21. AI-Specific Terms

21.1 Output Accuracy

Our AI services use machine learning models that may produce inaccurate, incomplete, or inappropriate outputs. You are responsible for:

Reviewing all AI-generated content before use
Verifying accuracy of AI recommendations
Ensuring compliance with applicable laws and regulations

21.2 No Professional Advice

Our AI services do not provide legal, financial, medical, or other professional advice. Always consult qualified professionals for specific guidance.

21.3 Training Data

By using our services, you acknowledge that:

AI models are trained on large datasets
Outputs may reflect biases present in training data
We continuously work to improve accuracy and fairness

21.4 User Responsibility

You are solely responsible for:

How you use AI-generated outputs
Compliance with content usage rights
Any AI recommendations

22. Contact Information

If you have any questions about these Terms of Service, please contact us:

Email: myainexus@gmail.com
Address: United States, Utah